Appointments,House Visits, Telephoning the Doctor and Nurse.

Out-of-Hours contact

Routine appointments are available every day in the am & p.m., excepts Tuesday afternoons. Medical emergency appointments are available every day in the am & p.m., expect Tuesday afternoons
The surgery is open continuously from 8.30am-6pm for telephone calls, but closed to personal callers between 1pm and 2pm. (emergency only telephone calls between 1 and 2 pm)
If you have not been seen at the surgery for three years (or one year for those over 75) you can request a check up appointment if you wish.
Home Visits
If possible please try to telephone before 10am.
A doctor or nurse may phone you back, as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.
House visits are only available for patients who are housebound because of illness or disability.

Out of Hours Cover
Between 6pm and 8.30am Monday-Friday, and 6pm Friday until 8am Monday, the surgery is closed.
In order to obtain medical advice at these times, please dial the surgery number: 531 9600 as usual.
A receptionist in the emergency call centre will answer your call.
She will either:
1) Arrange advice from a doctor or nurse
2) Invite you to attend the centre to be seen by the doctor.
3) Arrange a home visit if you are too ill to visit the centre.
Transport to and from the centre is available if you cannot arrange this yourself. Please take a leaflet for further details from reception.
Out of hours cover is now the responsibility of GGNHSB.
Further advice and information can also be obtained from;
NHS 24 Telephone no. 08454 24 24 24..
Website www.nhs24.com